KNOWLEDGE BASE

Orders 4

• Changing Order Status
• Discount Codes
• Label Paper for Order Printing
• Order Printout (FIX)

Products 3

• Adding Products
• Discount Codes
• Adding Videos to Products

Categories 1

• Categories, Occasion & Design Types

Galleries 3

• Adding Images to a Gallery
• Setting up galleries
• Galleries Explained

Configuration 3

• News Article (Blogs)
• Page Order (child / drop-down pages)
• User Manager and 2 Factor Authentication

Email Setup 6

• Add Email to iPhone (floristpro mail old)
• Add Email to iPhone (floristProMail)
• Add emails to Gmail
• macOS (floristPro Mail Old)
• Emails (Outlook 2024)

View all 6

Payment Gateways 1

• WorldPay Settlements Dashboard Guide

Calendar 2

• Calendar Explained
• Creating events in the calendar

Dashboard 2

• Dashboard Explained
• Subscriptions

Subscriptions 1

• Subscriptions Explained

Delivery Charges 1

• Delivery Charges

FAQ 3

• 3D secure and PSD2
• Fix mail sending through admin for Zoho on pre 6.5
• When customers ask to have all products except i.e. Christmas

Privacy policy 0

Opt-out policy 0

0 - Version Releases 10

• v6.34 - 28th October 2024
• v6.36 - 6th November 2024
• v6.37 - 11th November 2024
• v6.40 - 10 December 2024
• v6.42 - 22 January 2025

View all 10

0 - Staff Info 4

• Payment Gateway contacts
• Blocking ips on Layershift
• MOLLIE - New Generic API Endpoint
• Tims - Virtual Mobile No

0 - SEO Hints & Tips to explain to customers 1

• Why Multiple Businesses at the Same Address Can Be a Problem

0 - Custom Scripts 11

• Sort delivery charges alphabetically
• Select delivery charge automatically
• Replace stock: 0 with "Sold Out"
• Alter Character Limit
• Hide Image Carousel if there is only 1 image

View all 11

0 - Solutions Pro 1

• Switch to Account Orders Only - like FWCS

0 - PCI Guidance 2

• Worldpay PCI Guidance
• Cashflows PCI Compliance help

0- Functionality 16

• Repeat Orders (recurring orders)
• International Order Delivery
• Order Form Validation - adding fields
• Price - display price when call to order - shopping offline
• New Collect Options

View all 16

0- Release Versions 2

• v6.5.2
• v 6.5.6

0 - Workflows 1

• Creating New Builds in Freshdesk

0 - Useful Sql 3

• Run update line on multiple dbs
• Tomcat Logging settings for catalina out
• Performace monitoring mysql mariadb

0 - Google Ads / Social Media Pixels 2

• Google Consent
• Adding the Facebook Pixel to track purchases

Server 65 20

• MySql Connection up
• Setting up SSL on 65
• Images not appearing
• Layershift Time Zone - changing
• Layershift - add fail2ban - extended to test on tomcat

View all 20

Development 20

• Site Mesh - creating custom tags - areas in a page
• get multipart working - tomcat addition
• GIT Explained
• BITBUCKET Admin recovery
• Return 3cx to past settings

View all 20

6.5 FAQ's 15

• Product Loads not categorising to Design Types on 65
• Ad Panels causing error
• New project not showing when created on Layershift 65 server (florist-00.pro)
• Prevent Caching of development site on florist-00.pro
• Products and Stylesheets not displaying

View all 15

6.1.2 FAQ's 3

• Orders that come through without Dates
• Adding new JSP files
• Adding a Ribbon

V5's FAQ's 0

4.3.2 FAQ's 2

• Broken Design Types on a 4.3.2
• If Products are unavailable but are Active

Useful SQL 3

• To assign a ribbon to all products
• Emoji Fix
• App1 to Layer upgrade script

Testing 1

• Using Jira Testing

Server 66 - Error Fixes 0

PCI 1

• SSL Levels for virtualmin servers

Linux Cmds 3

• Create External Mount in Linux
• Setup rsync or rdif between one folder and another
• copy file server to server

Card Terminals 1

• Manager Pass Code

Payment Gateways 7

• Cashflows - Auths and Declines - understanding
• Pro Payments - explained and how to store info
• Cashflows - view remittance / orders to payments
• NMI - Acquirers and recommended US one.
• Adding Authipay

View all 7

Strelitzia 2

• Strelitzia Deployment
• Strelitzia online payment options

Acronis Cyber Products 1

• Compare Versions of Acronis Products

Email 2

• IP Whitelisting on Floristpro old or standard
• Floristpromail password wrong on intranet

PostCode Server 1

• Post Code server info